Refund Policy

Refund Policy

Effective Date: 6 – JANUARY – 2025

This Refund Policy outlines the terms and conditions under which SNV Foundation may issue refunds for purchases made on our platform.

Eligibility for Refund

You may be eligible for a refund under the following circumstances:

  • Inaccessibility of Content: If you are unable to access the purchased course content due to technical issues on our platform, we will issue a full refund within 2 business days of your request.
  • Dissatisfaction with Content: If you are not satisfied with the quality or relevance of the course content within 2 days of your purchase, you may be eligible for a full refund.
  • Accidental Purchase: If you purchased a course by accident, you may be eligible for a full refund within 2 business days of your purchase.

Note :- Every Course’s Price contains 2.36% Payment Platform Fees that is not Refundable under any circumstances 

Refund Process

  1. Submit a Refund Request: To request a refund, please contact our customer support team at contact@snvfoundations.in.
  2. Provide Relevant Information: You will be required to provide your order number, name, and a brief explanation for your refund request.
  3. Review and Processing: Our team will review your request and process your refund within 5-7 business days.
  4. Refund Method: Refunds will be issued to the original payment method used for the purchase.

Non-Refundable Situations

Refunds will not be issued in the following situations:

  • Course Completion: If you have already completed a significant portion of the course.
  • Free Trials: Refunds are not available for free trial periods.
  • Promotional Discounts: If you received a discount on the course purchase, the refund amount may be adjusted accordingly.
  • Expired Refund Window: Refund requests must be submitted within 2 days of the original purchase date.

Changes to this Policy

SNV Foundation reserves the right to modify this Refund Policy at any time. Any changes to this policy will be posted on our website and will be effective immediately.

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